This website & e-commerce store is owned & managed by LAVARICE LIMITED HONG KONG hereinafter referred to as LAVARICE. All information, products and services provided are solely for your personal, non-commercial use. By accessing this website, you agree to the below terms and conditions. If you do not agree to them, please do not access this website.
ACCEPTANCE OF YOUR ORDER:
The display of any item on our website is not an offer to sell. We shall be under no obligation to supply the products ordered through this website. If you place an order, this will be your offer to purchase the items from us. We will acknowledge your order as soon as possible but will be under no obligation to supply the products ordered unless we have the products in stock & available at the prices specified.
If items that you order are out of stock, subject to a delay or the price is higher than that shown on your order, we will try to contact you at the email address you provided when placing your order. If we cannot contact you or receive no response to our email, we will continue to process the remaining items on your order.
DELIVERY & SHIPPING:
We aim to deliver your chosen items to the place and person of your choice, in perfect condition and in the shortest possible time. International orders are shipped by DHL
and RUSSIAN POST
for delivery. If you wish to track your parcel and have not received an email with your tracking details, please contact us and we will track your shipment for you or email you a tracking number that can be used at www.parcelmonitor.com
Delivery information such as Customers Name, Location Address and Contact Number will be stored for delivery purposes. Other personal identifiable information will not be stored.
• We aim to get most orders dispatched within 3-7 days or sooner, subject to the product specifications, credit card clearance, stock, your location, time & date of order, address verification, shipping time, & availability of items. We will contact you via email or phone if there is an unreasonable delay or if the items are out of stock.
• We ship to all countries via DHL, EMS and RUSSIAN POST delivery services. Based on the item delivery destination, some items will be shipped on a DDU (Delivery Duties Unpaid) basis i.e. any duties and taxes incurred in the country of destination are the responsibility of the customer.
• If you for any reason refuse delivery, or are unavailable or unable to take the time despite reasonable attempts by the courier company, your item will be returned to LAVARICE and you will be charged for the unpaid duties, taxes & additional shipping costs.
We accept returns on item(s) in new condition with original tags attached, unworn, unwashed and free of any alterations for a full refund (minus shipping costs). All item(s) being returned must also be accompanied by original packaging, i.e. Skivvies bags, Swim bags and poly bags.
You have 21 calendar days from the day you receive your order to postmark your item(s) for return. Your refund will be credited to the same form of payment used to make the purchase.
If returns postmarked an additional 7 days outside of the 21 day policy are ineligible for a refund but will automatically be processed for an online store credit. Any returns postmarked more than 28 days from the delivery date are ineligible for return and will be automatically shipped back to the customer upon receipt at our warehouse.
Once we receive your return, please allow 3-5 business days for your return to be fully processed. Once your return has been processed, please allow an additional 5-10 days for your bank to post the refund to your account. We can only issue credits back to the original form of payment. Once the return has been processed we will send you an email so you know it’s on its way. Any duties and taxes paid are non-refundable.
How to send back:
Please note: all swimwear, intimate apparel, bodysuits and other products in section “SALE” are NOT eligible for returns or exchanges.
- 1. For the start process of refund please send us photocopy of postmark bill to email firstname.lastname@example.org
- 2. Add all unwanted item(s) to box.
- 3. Stick the shipping label on box.
- 4. Fill out return form (the more specific you are on the reason for return the better! We take your comments into account and it helps us improve).
- 5. Include a packing list so we can ensure fastest processing time possible.
- 6. Send us the return package using the carrier of your choice. Please declare it as “GOODS RETURNING” on your commercial invoice.
We accept payments online using Visa and MasterCard credit/debit card and PAYPAL. If “Credit Card Online” is selected as the payment methods, then the details on the Customers ID (Card holder’s ID) should exactly match that of the credit card used to make the purchase.
All credit/debit card holders are subject to validation checks & authorization by the card issuer. If the issuer of your payment card refuses to authorize payment, we will not be liable for any delay or non-delivery of your order. We also reserve the right to cancel your order. For ‘first-time’ online customers, we may request that shipping be to the credit card billing address only.
By submitting an order to us through our website, you represent and warrant that the payment details provided on your order are valid and correct and that when your order is accepted and processed by us, payment will be made in full.
If the billing details for your order are the same as your delivery address details, by placing an order on the website you confirm that you are the person referred to in the delivery address details. Otherwise, by placing an order, you confirm that you are the person referred to in the billing.
Given the dynamic nature of the e-commerce, mobile devices and the internet, LAVARICE follows the best practices to take all necessary security measures but it makes no promise, warrant or guarantee that its website will be uninterrupted, entirely error free, free of viruses, hacks, bugs or compatible with any other specific software or material. Accessing the website is at your own risk. LAVARICE will not be responsible to you if we are unable to provide our services for any reason beyond our control.
The content of our website is presented, "as is". We do not guarantee its accuracy, whether explicit or implied. We reserve the right to amend errors, make changes to our website, withdraw any part of our site or to update product information at any time if we consider it necessary.
LIABILITY AND INDEMNITY:
Except in relation to our contractual obligations to supply goods following acceptance of orders placed on our website, neither we nor any of our employees, suppliers or other representatives will be liable in contract, tort, negligence or otherwise for any loss or damage whatsoever in any way connected with your use of the website.
You agree fully to indemnify us, our employees, suppliers or other representatives from and against all liabilities against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the conditions by you or any other liabilities arising out of your use of this website. We may terminate your use of the website immediately if we consider that you have breached these terms and conditions.
This website is controlled and operated by LAVARICE in the HONG KONG SAR. These terms and conditions and all matters connected with any order you place in our website are governed by HONG KONG SAR law. In case of any disputes the law applicable would be based on the HONG KONG SAR Governing Law. Lavarice.com will NOT deal or provide any services or products to any of OFAC sanctions countries in compliance with the law of HONG KONG SAR.
Note: HONG KONG SAR is LAVARICE’s country of domicile.
This website is owned, managed and operated by LAVARICE, HONG KONG SAR. All content, pictures, designs, logos, photos & other materials on our website, social media websites are copyrighted to LAVARICE and authors, designers, photographers etc. All worldwide rights are reserved. This site and its contents may only be used for personal non-commercial use. Any reproduction in whole or in part of our website is strictly prohibited without our prior written consent.
We may change or modify these terms and conditions at any time, and your continued use of this site following such change shall signify your agreement to be bound by the modified terms of conditions. Please check back every time you visit or shop online.
For any other queries, or other information not addressed in this page or relevant sections of the website, please contact us at the below address or via our online contact form:
9/F AMTEL BLDG 148,
DES VOEUX ROAD CENTRAL,
CENTRAL HONG KONG
Working days: 5 days a week (Monday to Friday) from 10am to 6pm. We are closed on Sunday, Saturday & other public holidays.
Last modified: December 30 12 2019.