INFORMATION

PAYMENT

We accept payments online using Visa and MasterCard credit/debit card and PAYPAL.

If “Credit Card Online” is selected as the payment methods, then the details on the Customers ID (Card holder’s ID)

should exactly match that of the credit card used to make the purchase.

All credit/debit card holders are subject to validation checks & authorization by the card issuer.

If the issuer of your payment card refuses to authorize payment, we will not be liable for any delay or non-delivery

of your order. We also reserve the right to cancel your order. For ‘first-time’ online customers,

we may request that shipping be to the credit card billing address only. By submitting

an order to us through our website, you represent and warrant that the payment details provided on your order

are valid and correct and that when your order is accepted and processed by us, payment will be made in full.

If the billing details for your order are the same as your delivery address details,

by placing an order on the website you confirm that you are the person referred to in the delivery address details.

Otherwise, by placing an order, you confirm that you are the person referred to in the billing.

DELIVERY

Please keep in mind that our shipping times should be used as a guide only and are based on time from dispatch.

Order processing takes up to 48 hours


Courier delivery is available in Moscow within the Moscow Ring Road.

Delivery is possible the next day after processing.

Our manager will contact you and agree on a convenient delivery time.

The cost of courier delivery within the Moscow Ring Road is 400 rubles.


Delivery by CDEK service is available in Russia, Belarus and Kazakhstan.

Shipping costs will vary depending on the tariff selected, as well as the sizes and destination of your chosen pieces.

CDEK service is off-duty on weekends and holidays.

You will receive a tracking number by email after processing the order.


Delivery by Russian Post is available in Russia and the world.

Shipping costs will vary depending on the sizes and destination of your chosen pieces.

Shipping for Russia: delivery within business 5-15 days. Rest of the world: 15-20 business days.

You will receive a tracking number by email after processing the order.

Your country's customs duties are not included in the shipping cost.


DHL delivery is available around the world.

Shipping costs will vary depending on the sizes and destination of your chosen pieces.

DHL service is off-duty on weekends and holidays.

Shipping for most of Europe and the USA: delivery within 2-4 days. Rest of the world: delivery within 3-7 days.

You will receive a tracking number by email after processing the order.

Your country's customs duties are not included in the shipping cost.

RETURN

Items purchased in an offline store must be returned to the same store within 14 days.

Items must be returned unworn, undamaged and unused, with all tags attached and gifts included.

You will need a check, passport and the same payment card, with which the payment was made, for return.

Your refund will be completed via the original payment method from 3 to 21 business days.

Lingerie, swimwear and bodysuits are non-returnable.


Items purchased in an online store must be returned within 7 days after receiving it.

Contact us by mail returns@lavarice.com, and we will send you instructions.

Please provide your order number and describe the reason for returning in the email.

Items must be returned unworn, undamaged and unused, with all tags attached and gifts included.

The return is at the expense of the client.

Once the return has been received and accepted, your refund will be completed via the original

payment method, excluding the delivery costs, from 3 to 21 business days.