SHIPPING AND RETURN
DELIVERY:
Please keep in mind that our shipping times should be used as a guide only and are based on time from dispatch. Order processing takes up to 48 hours.
Courier delivery is availablein Moscowwithin the Moscow Ring Road. Delivery is possible the next day after processing. Our manager will contact you and agree on a convenient delivery time. The cost of courier delivery within the Moscow Ring Road is 400 rubles.
Delivery by CDEK service is availablein Russia, Belarus and Kazakhstan. Shipping costs will vary depending on the tariff selected, as well as the sizes and destination of your chosen pieces. CDEK service is off-duty on weekends and holidays. You will receive a tracking number by email after processing the order.
Delivery by Russian Post is availablein Russia and the world. Shipping costs will vary depending on the sizes and destination of your chosen pieces. Shipping for Russia: delivery within 3-10 days. Rest of the world: 15-20 business days. You will receive a tracking number by email after processing the order. Your country's customs duties are not included in the shipping cost.
DHL delivery is availablearound the world.Shipping costs will vary depending on the sizes and destination of your chosen pieces. DHL service is off-duty on weekends and holidays. Shipping for most of Europe and the USA: delivery within 2-4 days. Rest of the world: delivery within 3-7 days. You will receive a tracking number by email after processing the order. Your country's customs duties are not included in the shipping cost.
RETURN
Items purchased in an offline store must be returned to the same store within 14 days. Items must be returned unworn, undamaged and unused, with all tags attached and gifts included. You will need a check, passport and the same payment card, with which the payment was made, for return. Lingerie, swimwear and bodysuits are non-returnable.
Items purchased in an online storemust be returned within 7 days after receiving it. Contact us by mail returns@lavarice.com, and we will send you instructions. Please provide your order number and describe the reason for returning in the email. Items must be returned unworn, undamaged and unused, with all tags attached and gifts included. The return is at the expense of the client.
Once the return has been received and accepted, your refund will be completed via the original payment method, excluding the delivery costs, from 3 to 21 business days.